iPhone 12 Pro Max 128GB Silver
Frequently Asked Questions
- All iPhone 12 and iPhone 12 Pro models are 5G capable. For 5G access, you need to activate your iPhone with a network provider that offers 5G service. Some providers may also require a 5G service plan or a new SIM. Contact your provider for more information. Learn more about network providers in your country here.
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A SIM-free iPhone bought from apple.com is unlocked. This means you aren’t tied to a single network provider and a multi-year service contract. You can choose the network and tariff that are right for you. Once your new iPhone is activated, it remains unlocked, which means you can use it with any network that provides service for iPhone.
- Certain features require network provider support. Find out about provider support and features for your region or contact your provider directly.
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iPhone models currently sold on apple.com work with compatible networks around the world, including 5G and 4G LTE networks. Check with your home network provider regarding international roaming charges, or purchase a compatible nano-SIM at your destination.
- Just answer a few questions about the condition of your iPhone. We’ll provide either an estimated trade-in value or a simple way to recycle it if it’s not eligible for credit.
If you accept the quote, our partner will send you a trade-in kit (at no cost to you) so you can send in your device. Once received, a team will inspect it and verify its condition. If it is in the stated condition, we’ll refund your payment method up to the purchase price. If the trade-in value exceeds the purchase price, we’ll send you an Apple Store Gift Card by email for the remaining amount. This process can take up to 2-3 weeks. Learn more about Apple Trade In - Every Apple product is designed to secure and protect your information. Learn more about privacy at Apple here.
- When an iPhone finally reaches the end of its lifespan, we recycle every bit of it we can. Learn more
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Orders placed through apple.com can only be shipped within the country or region of purchase. Visit the online store of the location where you want your products delivered.
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We accept Apple Pay, most credit and debit cards, PayPal and Apple Store Gift Cards. Financing options are available to qualifying customers. Not all payment options are available on all products.
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It’s our trade-in programme that’s good for you and the planet. If your current iPhone is eligible for trade-in credit, you can offset the purchase price of a new one.
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Just answer a few questions online or in an Apple Store regarding the condition of your iPhone. We’ll provide either an estimated trade-in value or a simple way to recycle it if it’s not eligible for credit. If you’re trading in online, we’ll apply your estimated trade-in value to the purchase of your new iPhone. We’ll then send you a trade-in kit (at no cost to you) so you can send us your device. Once we’ve received your trade-in device, a team will inspect it and verify its condition. If the condition matches what you described, there’s nothing more you need to do. If it doesn’t match, your original payment method will be charged the difference in value. In that case, we’ll work with you to confirm that you still want to move forward with the trade-in. If you accept the trade-in estimate in the store, we’ll give you instant credit towards a purchase.
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Generally it takes 2–3 weeks. But the sooner you send us your device, the sooner we can verify its condition and process your trade-in.
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Your estimated trade-in credit will be applied directly to the purchase of your new iPhone. Once we receive your trade-in device and confirm that the condition matches what you described, there’s nothing more you need to do. If it doesn’t match, your original payment method will be charged the difference in value. In that case, we’ll work with you to confirm that you still want to proceed with the trade-in.
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Once we’ve received your trade-in device, a team inspects it and verifies its condition. If the condition matches what you described, there’s nothing more you need to do. If it doesn’t match, your original payment method will be charged the difference in value. In that case, we’ll work with you to confirm that you still want to proceed with the trade-in.
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If you’re trading in online, your estimated trade-in credit will be immediately applied to the purchase of your new iPhone. If you’re trading in at an Apple Store, you’ll receive either instant credit towards your next purchase or an Apple Store Gift Card you can use anytime.
our environmental goals, iPhone 12 Pro and iPhone 12 Pro Max do not include a power adapter or EarPods. Included in the box is a USB‑C to Lightning cable that supports fast charging and is compatible with USB‑C power adapters and computer ports.
We encourage you to re‑use your current USB‑A to Lightning cables, power adapters, and headphones which are compatible with these iPhone models. But if you need any new Apple power adapters or headphones, they are available for purchase.]]>
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